FAQ’s

Frequently Asked Questions

How Can One UV Model Have Different Flow Rates?

Flow rates are an important component when deciding on the proper size of any UV system.
The purpose of a flow rate specification is of course to help users and contractors select the proper sized UV for their particular application. At Wyckomar we are presenting our UV systems with a variety of flow rates and this FAQ will answer the question of "how can one model have different flow rates


Why Does Anyone Really Need A UV System in Their Home Anyway?

Having been a player in the manufacturing of UV water disinfection systems for more than 40 years, we get this kind of question all the time.

Is My Water Safe?

Drinking water can be sourced from many different locations so it's important to know where your water comes from in the first place.

I have a UV System, yet there is a Coliform Count in My Water Test ... ?

The key to using your UV water treatment system successfully involves a little bit of understanding just how the system works. If you have installed your UV system in your home and you continue to get a bacteria count please read this acticle carefully.

There is Warm Water at My Faucet in the Morning... Why?

We are often asked about the issue of heat build-up inside a UV disinfection unit. After all, the UV lamp is on 24/7 and will over the course of several hours, warm up the water inside the UV chamber. This happens only when there is no flow in the system (such as overnight) when the water just sits in the UV chamber and collects some heat from the lamp.

Do I need A Surge Protector on My UV?

A surge protector is a simple device that you may connect to your UV system in order to protect it from the ups and downs of the electrical system. We have all lived through temporary blackouts which can last from seconds to hours or longer. These can be caused by any number of things and we are all familiar with the relief that we feel when the power comes back on.

How Often Do I Have to Change the Filters in My UV System?

Your Wyckomar UV water purification system is typically configured with 2 pre-filters before the UV disinfection chamber. The purpose of the filters is of course to remove particles that may interfere with the UV disinfection process. As filters age, they accumulate more and more particles, and during this process the filter pores (tiny holes through which water can flow) become plugged with debris removed from the water stream and this is what causes lowered water pressure in the system.

My Ballast Is Making a High-Pitched Noise

A UV system comes with a ballast that transforms the hydro power to the electrical input that is needed to light up the UV lamp. If the lamp is not on in the UV system, the water is not being disinfected, and the ballast will go into alarm.

Should I Use a UV Monitoring System?

Flow rates are an important component when deciding on the proper size of any UV system.
The purpose of a flow rate specification is of course to help users and contractors select the proper sized UV for their particular application. At Wyckomar we are presenting our UV systems with a variety of flow rates and this FAQ will answer the question of "how can one model have different flow rates