Warranty / Registration

Warranty

Warranty Terms

Wyckomar Inc. warrants to the first purchaser of the UV unit that the UV reactor chamber will be free from faulty material and/or workmanship for a period of 5 years from date of purchase. Ballasts and UV Monitors carry a one year warranty and UV Lamps carry a one-year pro-rated warranty from date of purchase.

Wyckomar Inc.'s liability during the warranty period is limited to the repair and/or replacement of the part(s), under normal use. Shipping, handling and service costs are the responsibility of the purchaser. The defective part or unit must be returned to Wyckomar at the purchaser's expense.
The warranty is not transferable and is the only warranty authorized by Wyckomar Inc. Any other warranty or guarantee, implied or offered, will not be honored by Wyckomar Inc.

This warranty is void, if in the opinion of Wyckomar Inc. that the product failure was caused by misuse, abuse, accident or improper installation. Do not install systems out of doors (in the elements). All units are for indoor use only in a dry location
As a result of this warranty, Wyckomar Inc. is not responsible for any damages, injuries or losses whatsoever, including those incurred during installation, repair or replacement, as well as incidental or consequential damages.

FOR THIS WARRANTY TO BE EFFECTIVE, WHEN MAKING A WARRANTY CLAIM YOU MUST INCLUDE YOUR PROOF OF PURCHASE RECEIPT INDICATING THE DATE OF PURCHASE

For warranty service, please ship defective product, proof of purchase indicating date of purchase and a letter describing the problem